GIA is platform catering for over 8,000 governance and risk management professionals. I was tasked to improve the global search, shopping and navigation experience. Main tasks were: conduct user interviews to understand pain points and possile solutions. The outcomes were new user flows to streamline access to relevant information, make a purchase and deliver on the integration of the Learning Management tool.
The project has laid a strong foundation for Cool Australia’s mission and future expansion in the education sector. As the sole designer, the process began with an audit of existing designs and identify possible risks within the current flow. The main flows were reviewed and simplified. The user experience was greatly improved and the new components allowed for scalability. Read more.
More than 4 million Australians now over 65 and expected to live into their 80s, there are more people needing aged care services than ever before. There are over 2,000 aged care service providers that offer different services with different costs. Since 2019, the collaboration with the Department of Health and Aged Care and hundreds of older Australians and their families to create a platform that empowers people to make informed decisions about care options. Read more.
Grace Papers is advocate for empowering individuals within the workplace, They were seeking a partner to help them transform their member portal with a brand new design that’s on-brand and which meets the needs of their users. The collaboration culminated in high-fidelity designs that mirror the envisioned human-centred user experience within the member portal. These designs, rooted in the Grace Papers brand aesthetics, were delivered to the client.
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Contact
I’m currently based in Brisbane, Australia
Phone: +61 421 964 738